Run your agency from one system.
Self-hosted home-care management software for independent agencies. Manage clients, caregivers, schedules, documentation, billing, caregiver pay, medications, incidents, family access, and more.
Built for independent agencies
A practical, self-hosted system designed around the day-to-day workflow of running a home-care agency.
Everything in one place
Core agency workflows are connected so staff, caregivers, and families are working from the same up-to-date information.
Clients & Caregivers
Profiles, onboarding, rates, documents, contact information, availability, and history.
Scheduling
Create shifts, recurring schedules, open shifts, caregiver assignments, and time-off workflows.
Clock In/Out
Track visit punches, GPS information, actual hours, and required visit documentation.
MAR & Medications
Medication schedules, safety flags, caregiver administration records, vitals checks, and correction audit trails.
Incidents
Caregiver incident reporting, administrative review, notifications, status tracking, and history.
Care Documentation
Visit notes, vitals, care plans, onboarding forms, and other day-to-day client records.
Billing & Invoices
Generate invoices from completed shifts, send invoices, track balances, and support client payment workflows.
Caregiver Pay
Calculate caregiver earnings from completed shifts using hourly, flat, or visit-based pay settings.
Communication
Team messaging, family messaging, browser notifications, and agency communication tools.
Built around each user's role
Each portal focuses on the information that user actually needs.
โ๏ธ Admin Portal
Manage agency operations, scheduling, clients, caregivers, billing, incidents, settings, reports, and support.
๐ฉบ Caregiver Portal
View shifts, clock in/out, document visits, use MAR, record vitals, request time off, and respond to open shifts.
๐จโ๐ฉโ๐ง Family Portal
Keep authorized family contacts informed with care notes, vitals, medication information, messages, schedules, and invoices.
Documentation & Support
Everything for installation, setup, updates, troubleshooting, and support lives here on West Web Co Software.
Home Care Management Software
Pricing and purchase options will be published here when the commercial build is ready. Existing customers will also use this page for product documentation and support.